Terms and Conditions

Welcome to Helinix Ltd. These terms and conditions outline the rules and regulations for the use of our services. By accessing our services, you agree to comply with these terms.

1. Introduction
These terms apply to all clients, users, and visitors of Helinix Ltd. We provide IT outsourcing, BPO, ITES, and tech solutions. By using our services, you accept these terms in full.

2. Services
Helinix Ltd. offers customized IT and outsourced solutions. Service details, pricing, and deliverables will be clearly defined in the service agreement for each project.

3. Client Responsibilities
Clients are responsible for providing accurate and complete information required for service delivery. Any delays in providing information may impact the timelines and results of our services.

4. Confidentiality
Helinix Ltd. agrees to maintain the confidentiality of all client information. We ensure that data shared with us is protected and used solely for the purpose of delivering our services.

5. Payment Terms
All payments must be made according to the agreed schedule outlined in the service agreement. Helinix Ltd. reserves the right to suspend or terminate services if payments are delayed.

6. Intellectual Property
All materials, software, and solutions provided by Helinix Ltd. remain our intellectual property unless otherwise agreed upon. Clients may not copy, distribute, or alter our work without written consent.

7. Termination
Either party may terminate the service agreement with prior notice if the other party breaches any terms. Termination does not release the client from the obligation to settle outstanding payments.

8. Limitation of Liability
Helinix Ltd. is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service in question.

9. Governing Law
These terms and conditions shall be governed and construed in accordance with the laws of Bangladesh. Any disputes will be resolved under the jurisdiction of the Bangladeshi courts.

10. Changes to Terms
Helinix Ltd. reserves the right to update or change these terms at any time. Clients will be notified of significant changes, and continued use of our services will constitute acceptance of the revised terms.

Contact Us
For any questions regarding these terms, please contact us at [email/contact information].